How to Request Maintenance
To make the process simple you can do this by using our FREE Renter Web Portal.
When logging maintenance, please give as best description of the issue, make and model (if an appliance, air conditioner etc.) and attach a photo if possible.
The quickest way to have repairs attended to is by allowing access for the tradespeople. You can do so by giving authority to use the agency’s keys to enable the required Tradesperson to access the property. Please advise us of your instructions regarding arranging access so that we can process your request quickly and our tradespeople can schedule your job.
Please note that if you make a time to meet at the property with a tradesperson and don’t show up, you will be given the invoice for the call-out fee - Remember your manners.
The quickest way to have repairs attended to is by allowing access for the tradespeople. You can do so by giving authority to use the agency’s keys to enable the required Tradesperson to access the property. Please advise us of your instructions regarding arranging access so that we can process your request quickly and our tradespeople can schedule your job.
Please note that if you make a time to meet at the property with a tradesperson and don’t show up, you will be given the invoice for the call-out fee - Remember your manners.